We like to look at your roof before the crew ever gets on it, either the day we do the estimate or the day we do the work. Here's exactly how that plays out, and why we do it this way.

Call, text, or send us a few details. We'll also ask why you're having the work done — selling the house, curb appeal for a listing, or just regular upkeep — because that changes what we recommend.
Using satellite imagery and Google's measuring tools, we can usually put together an accurate bid without a truck driving out to look — it saves gas, time, and pollution.
Prefer an in-person look? We'll walk the roof with you first.Either before the job or the day we do it, we check your shingles' condition and age and photograph any leak hazards we find.
You get a copy of exactly what we found, sent to your inbox — the same full picture we have, so nothing is left to guesswork.
If cleaning isn't the right call for your roof — or if it's too far gone for cleaning to be worth it — we'll tell you straight, and point you toward a roofer we trust if a replacement is what actually makes sense. We don't do roof replacement ourselves, so there's no incentive to steer you there.
A lot of the time, eco-friendly moss treatment won't actually make an old roof last longer. If shingles have already lost their granules and are showing bare fiber underneath — the roofing equivalent of bald tires — cleaning them doesn't fix that, and we'll say so rather than take the job anyway.
We've turned bids into a "you need a new roof, not a cleaning" conversation before, because it was the right call for the homeowner, even though we don't do roof replacement and don't get that job either way. Great work isn't cheap, and cheap work isn't great — we'd rather build a reputation on honest answers than on volume.
Tell us about your roof and we'll take a look — remotely or in person, whichever you'd rather. No pressure, no obligation, just an honest answer.