We don't buy reviews and we don't outsource the replies. Every review here came from a real customer, and Jesse — the owner — reads and personally answers every single one.
These are three recent 5-star reviews from our Google Business Profile — read the full write-ups in the reviewers' own words.
"Super responsive! I'm so happy that they were able to come out the same day for a downspout repair. Very professional and honest. Highly recommend!!"
"Such great service from JNR! Pleased with their work, their price and their customer service. We have lots of trees… and our roof looks the best it has looked in the 25 years we have lived here."
"Great service! Very professional! Our roof looks wonderful! Would recommend highly!!!"
"Jesse and his team did an amazing job making my 20 year old roof look new. Cleaning up an old tree in the back yard, removing an old falling down fence with the concrete footings, as well as junk and hazardous material removal."
"He was unsure he could get perfect results for a customer, so he inquired about the process then passed on the work to us… This is the kind of contractor you want to service your needs. He was willing to give up his job to another to make sure the customer got the level of quality he was looking for."
A sample of what customers have posted about JNR over the years — on Google, on Yelp, and in letters sent directly to us.
"Absolute excellence. This company restores my faith in the American business model. I've had a lot of different companies come out to work on my place through the years and none of them lived up to what they said they were going to do."
"Employees Thomas and Gabe are experienced, knowledgeable, efficient, practical, and personable as well! They get right to work cleaning the roof and gutters. They take 'before and after' pictures, sent to you by email the same day, which show how much their good work was really needed."
"The only company we trust to keep our roof clean and moss free! Jesse and Thomas are simply the best. We have been using their services for over eight years now."
"I have worked with Jesse and his team at JNR on multiple occasions and I always find myself impressed not only with the quality of work they do but their honesty and professionalism as well. Jesse is very prompt to return messages. The final bill for our most recent job was even less than estimated."
"JNR did a great job of removing moss from our roof, at an excellent price. In a matter of hours, JNR had removed all the moss and cleaned the shingles. I especially appreciated the 'before' and 'after' photos they took so I could view their work."
"JNR gave me a fair bid with honest recommendations. Today they applied treatment to the roof, cleaned gutters and trimmed trees. They cleaned up so thoroughly that the only reason I knew they had been there was by the tree branches in the yard debris can."
"I've been a happy customer of JNRI for several years now. They are courteous, honest and more than capable. I would highly recommend them. They brought my roof back from problematic to perfect and have kept it that way for close to a decade and counting."
"JNR Ind. will be my roof company for life! After getting the run-around from a large, well advertised firm that I had previously used, I called Jesse to get another opinion. He was prompt, honest, and knowledgeable… The job cost me hundreds of dollars less, literally, and did so without requiring any further commitment."
"I called Jesse because of a leaking roof. He showed up quickly, found the problem, repaired it and gave me a great quote on cleaning and repairing some other trouble spots on my roof. When it came time to do the bigger job he showed up when he said he would, stayed until the job was done and would not let me pay him until he was sure the roof was sound. Outstanding work ethic!"
"I contacted the company and after answering a few questions was able to not only get a quote, but agreed to it and the roof work was completed that afternoon to my complete satisfaction. I will definitely use them in the future and will recommend them to my friends."
"Forget about the roof life of Oregon and their big advertisement. JNR gets the job done professionally and in the timely manner. Will be back again and again!!"
"Excellent service--quick response, careful timely work: perfect!"
"Jesse was quick to provide an estimate, took the time to answer all my questions, scheduled around my needs, and sent a capable and friendly worker who did a great job — including cleaning up the debris. I am very impressed with JNR Industries and intend to continue doing business with them."
"Thorough and friendly service. Tom did an excellent job! I highly recommend."
"My roof was a mess! It is sparkling clean now. I was surprised that even in Oregon's crazy weather this year, JNR Industries was able to remove all the moss and tree debris in two visits. The owner and employee who did the work are friendly honest people. I highly recommend this service."
"I received quotes from several area businesses, including those without a CCB license… Jesse and JNR Industries offered a greater level of service at a better price when comparing other companies… JNR's quote was more than fair, the responsiveness to email requests, as well as respecting my irregular work hours, and the quality of the work are nothing less than stellar."
"We had a really positive experience with JNR. The bid was reasonable and he got back to us quickly… The roof and gutter look like they did 11 years ago when we first bought the place. He even took care of a lot of the flashing that had come loose."
"JNR did a wonderful job inspecting and repairing our roof. He was very thorough in explaining what he was doing, why and the results. He provided pictures of items that needed repair — both before and after."
"JNR arrived when they said they would, and were very considerate of other workers I had in the same area, made extra careful to not get in their way. Did a quick but thorough job. I recommend them to friends and neighbors."
"Excellent work - very quick and efficient. The gutters looked great after they were cleaned and they removed all the trash and waste after they were done. I really liked the photos they sent us of the cleaned gutters after they were done. It's hard to get up on the roof to check it otherwise!"
"Jesse is just awesome to work with! I would highly recommend JNR Industries to anyone wanting roof cleaning services!"
"Had a roofing problem which was a small leak going thru an exhaust fan that vented out thru my roof! Waited a few days for the snow to melt off the roof…"
"10/10 will recommend Jesse and his crew for any roofing job in the area. Jesse was super responsive and did an amazing job securing our gutters back in…"
"Look no further and hire JNR! Literally could not have been an easier or more pleasant experience. Jesse responded super quickly to my request and was so…"
"I found a roof vent cover sitting on the side of my home. After a little recon'ing, I felt it probably came off my neighbor's house, but wanted to be sure…"
"Giving a shout out to Jesse and JNR. They went to inspect roof for moss and ended up sending me pictures and recommendation to replace roof — it was too…"
"I am beyond thrilled at how quickly they responded and were able to come out same day and repair my downspout. Very professional and honest. I will…"
"Such great service from JNR! Pleased with their work, their price and their customer service. We have lots of trees… and our roof looks the best it has…"
"If you are looking to have all that gnarly moss cleaned off your roof, call JNR first. Jesse was quick to respond with a super competitive cost estimate and…"
"I had such a great experience with JNR for our moss removal. They were super responsive with email, promptly came to my house within one day for an…"
"I would highly recommend Jesse and his team for roof and gutter cleaning. We found JNR on Yelp and used them due to their excellent reviews. Jesse was…"
"Jesse is the 'Real Deal.' Don't let some handyman mess up your roof; hire Jesse instead."
A big franchise can rack up a couple thousand reviews by baking a review request into every invoice, running it through a marketing company, or paying for the volume outright. That's not necessarily dishonest — it's just not the same thing as sixty-plus homeowners choosing, on their own, to sit down and write about a small local company they hired.
We're not chasing a review count. We're the same person who answers the phone, gives the estimate, does the pre-work roof check, and reads every review that comes in — which is exactly why the ones you find here are worth reading. Great work isn't cheap, and cheap work isn't great; a real 5.0 across 60+ reviews says more about that than a purchased 4.8 across 2,000 ever will.
If JNR cleaned your roof, fixed a leak, cleared your gutters, or trimmed a tree for you, a quick Google or Yelp review helps your neighbors find an honest crew when they need one. Jesse reads every single one.
Leave Us a Review on GoogleTell us about your roof and we'll take a look — remotely or in person, whichever you'd rather. No pressure, no obligation, just an honest answer.
